Sympanorm GmbH, Seeweweg 3, 4153 Reinach, (hereinafter referred to as “Sympanorm GmbH”) is the operator of the website and provider of the services presented on this website. Sympanorm GmbH is responsible for the data processing described in this data protection declaration. Sympanorm GmbH takes the protection of your personal data very seriously.

The Sympanorm GmbH website is subject to Swiss data protection law, in particular the Federal Data Protection Act (DSG), as well as any applicable foreign data protection law, such as the Basic Data Protection Ordinance (DSGVO) of the European Union (EU). The EU recognises that Swiss data protection law ensures adequate data protection.

In this privacy policy we inform you about which data is collected on and how it is used. You will also be told how you can check the accuracy of this information and how you can arrange for us to delete this data. Please note that this privacy policy may change from time to time. We therefore recommend that you read this privacy statement regularly to ensure that you are always familiar with the latest version.



Please read the following information carefully. By accessing our website, you declare that you have understood and accept this data protection declaration in its current version. If you do not agree, please do not access this website.



All information relating to an identified or identifiable person is personal data. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the collection, storage, use, adaptation, disclosure, archiving or destruction of personal data.

We process personal data in accordance with Swiss data protection law. If the GDPR is applicable in a specific case, we process personal data in accordance with at least one of the following legal provisions:

            Processing of personal data is carried out with the consent of the data subject (Art. 6 para. 1 lit. a GDPR);

            The processing of personal data is necessary for the fulfilment of a contract with the data subject or for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR);

            The processing of personal data is necessary to fulfil a legal obligation to which we are subject (Art. 6 para. 1 lit. c GDPR);

            Processing of personal data is necessary in order to protect the vital interests of the data subject or another natural person (Art. 6 para. 1 lit. d GDPR);

            Processing of personal data is necessary to safeguard the legitimate interests of us or a third party, unless the interests or fundamental rights and freedoms of the person concerned predominate (Art. 6 para. 1 lit. f GDPR).

We process personal data for the duration necessary for the purpose or purposes in question. Due to legal and other obligations, however, longer retention obligations may apply.

We protect personal information with appropriate physical, electronic and procedural safeguards, including firewalls, personal passwords, encryption and authentication technologies.

We reserve the right to disclose personal data to authorities, provided that there is a legal basis or a corresponding official/judicial request, and within the scope of this declaration also to service providers.



Sympanorm GmbH is the provider of this website. The servers used are located in Switzerland. By visiting, certain data is automatically stored for the purposes of system administration or for statistical or backup purposes on our servers. These are the name of your Internet service provider, possibly your IP address, its approximate location, the version of your browser software, the operating system of the computer used to access, date, time, the website from which you visit, the websites you visit on our site and, if applicable, search words that you have used to find our website. Under certain circumstances, this data may allow conclusions to be drawn about a particular visitor. However, personal data obtained in this manner will not be used. The use of such data is exclusively anonymous. However, we reserve the right to subsequently check this data if we become aware of concrete indications of misuse or illegal use.



Your data will only be transferred to our partners (third parties) as far as the order initiation or processing makes it necessary. When passing on personal data to external service providers, technical and organizational measures are taken to ensure that the transfer takes place in accordance with the legal data protection provisions.

If you make personal or company data available to us on your own initiative, we will not use, process or pass on this data beyond the scope permitted by law or by you in a declaration of consent. In addition, we only pass on your data to external service providers if this is necessary for the initiation or execution of the contract and if they have agreed to the corresponding confidentiality and due diligence provisions.

In addition, we will only pass on your information if we are obliged to do so by official or court orders.



You may request information about the data we store about you at any time. Please submit proof of identity to the same address along with your request.

You have the opportunity to request information about our processing of your personal data, to have the processing of your personal data restricted, to exercise your right to data transferability – provided that the GDPR is applicable in a specific case – to have your personal data corrected, deleted/deactivated or blocked, to revoke consent given for data processing and to object to the processing of your personal data, provided that there are no legal or contractual obligations (in particular storage periods or obligations, assertion of legal claims) to the contrary. Furthermore, the aforementioned rights may be denied or limited if the interests, rights and freedoms of Sympanorm GmbH or third parties outweigh your interests, or if the processing of the data is necessary for the assertion, exercise or defense of Sympanorm GmbH’s legal claims.

Stored data will be deleted by us if they are no longer needed for the stated purpose and if there are no legal or other obligations to prevent deletion.

If you wish the deletion of data subject to a retention obligation, the data will be blocked in our system and only used to fulfill the retention obligations. Your cancellation request will be honored once the statutory storage period has expired.

Persons about whom we process personal data have the right to appeal to a competent data protection supervisory authority. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).



We will keep your information secure and take reasonable steps to protect your information from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually bound to maintain confidentiality and comply with data protection regulations. Due to the services we offer, it will be necessary for us to pass on your inquiries to companies with whom we cooperate. In such cases, your data will also be treated confidentially.



To facilitate the use of our website we use so-called cookies. “Cookies” are small pieces of information that are temporarily stored by your browser on the hard drive of your computer and are required for the use of Thus, the information contained in the cookies serves the control of the session, in particular, the improvement of navigation and allow a high degree of user-friendliness of a website. The cookies we use do not store any personal information. Most web browsers automatically accept cookies. You can prevent the installation of cookies by changing the settings of your web browser accordingly. This can also be done for third party cookies. You can remove cookies stored on your PC at any time by deleting the temporary Internet files.

The deactivation of cookies can lead to the fact that you cannot use all functions of our portal.

Here you will also find instructions for deleting cookies for Microsoft Edge, Chrome and Mozilla.



This website uses Google Analytics, a web analysis service of Google Inc, USA (“Google”).

Among other things, a web analysis service collects data on which Internet page a person came from (so-called referrers), which subpages of the Internet page were accessed or how often and for how long a subpage was viewed. A web analysis is mainly used to optimise a website and for cost-benefit analysis of Internet advertising.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (e.g. browser type/version, operating system used, referrer URL of the previously visited website, IP address, time of server request) is generally transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on our website, your IP address will first be truncated by Google within the Member States of the European Union or in other contracting states of the European Economic Area.

Only in exceptional cases will the entire IP address be transmitted to a Google server in the USA and truncated there. Google will use this information to evaluate the use of the website, to compile reports on website activities for website operators and to provide others with website and internet related services. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

For more information about the web analytics service, visit the Google Analytics website.

By using this website, you agree that the data that Google collects about you may be processed as described above and for the purpose described above.

You may refuse the use of cookies by selecting the appropriate settings in your browser. See above under “Cookies”.

You can also prevent the collection of data generated by the Google Analytics cookie about your use of this website and the transmission of this data to and processing by Google by downloading and installing the browser plugin available under this link. If the system you use to access the Internet is later deleted, formatted, or reinstalled, you will need to reinstall the browser plug-in to disable Google Analytics. If the browser plugin itself is uninstalled or deactivated, a new installation of the browser plugin is also required.

The processing of your personal data by Google Analytics is the responsibility of Google Analytics and in accordance with its data protection provisions. For more information about how Google Analytics handles user data, see Google’s Privacy Policy.



The access to our website is carried out by means of transport encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

Please note that – despite this transport encryption – data transmitted via the Internet may be viewed and modified by third parties.

E-mails are sent to Sympanorm GmbH without encryption. It cannot therefore be ruled out that sent data may be viewed or modified by third parties.

Sympanorm GmbH assumes no responsibility for the security of your data during transmission via the Internet and by e-mail and declines any liability for it.



We use Google Maps for embedding maps. This service of the US-American Google uses among other things Cookies and it is transferred data to Google in the USA. Google is committed to ensuring adequate data protection in accordance with the American-European Privacy Shield and the American-Swiss Privacy Shield. More information can be found in Google’s privacy policy .



Our website contains buttons of the network LinkedIn (provider is the LinkedIn Corporation, USA).

LinkedIn is an internet-based social network that enables users to connect with existing business contacts and make new business contacts.

On our website you can recognize the LinkedIn buttons by the LinkedIn logo. The buttons are merely links to the social network platform or to a specific page of the social network platform that can be used to share content. This platform is hosted by the social network provider. By clicking on the button you leave our website. Only data about the content of our website, which can be used for sharing, is transmitted to the social network provider. No user data will be transmitted from our side. If you are logged in to LinkedIn or if you log in to the social network after clicking on the LinkedIn cotton, the social network can assign your visit to the corresponding account. If you are logged in to LinkedIn, you can – if you wish – share the information you have selected with your LinkedIn contacts or send it as a private message. If necessary, user data can be edited at LinkedIn. The privacy policy of the social network is therefore applied.

If you do not want to do this, log out of your LinkedIn account before accessing our website and – if you click on a LinkedIn button during your visit to our website – do not log in again.

LinkedIn’s privacy policy is available at LinkedIn’s cookie policy is available at



On our website you will find links (hyperlinks) to other websites which are not operated or monitored by us. If you follow such links to other sites, you do so at your own risk and responsibility. Sympanorm GmbH assumes no responsibility for their content or the products and services they may offer.



Sympanorm GmbH reserves the right to make changes to this privacy statement and to post those changes on this page. We therefore recommend that you read this privacy statement regularly to ensure that you are always familiar with the latest version. In this way, you can stay updated at all times on the information we store, and how this collected and used. You can save and / or print the data protection regulations here.



Contact addresses for inquiries from supervisory authorities and persons concerned:

Sympanorm GmbH, Seewenweg 3, 4153 Reinach BL

We have a data protection representative in the EU as a contact point for supervisory authorities and persons concerned in accordance with Art. 27 DSGVO:

VGS data protection partner UG

Am Kaiserkai 69

20457 Hamburg